1. Introduction
Altus Fitness Solution ("we," "us," or "our") operates [website URL] and provides gym equipment sales, maintenance, and related services. We are committed to protecting your privacy and handling your personal data with care. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.
2. Information We Collect
We may collect the following information:
- Personal Identification Data: Name, email, phone number, shipping/billing address.
- Financial Data: Payment card details (processed securely via third-party gateways; we do not store full card numbers).
- Technical Data: IP address, browser type, device information, cookies (see Section 6).
- Service-Related Data: Equipment details, repair history, warranty claims.
3. How We Use Your Information
We use your data to:
- Process orders and service requests.
- Schedule maintenance/repairs under AMC contracts.
- Communicate about appointments, invoices, or promotions (with consent).
- Improve our website and services.
- Comply with legal obligations (e.g., tax records).
4. Data Sharing & Third Parties
We may share data with:
- Service Providers: Technicians for repairs, logistics partners for deliveries.
- Payment Processors: Razorpay, PayPal, etc. (for transaction processing).
- Legal Authorities: If required by law or to protect our rights.
We do not sell your data to third parties.
5. Data Security
We implement:
- SSL encryption for online transactions.
- Secure storage for physical/digital records.
- Limited employee access to sensitive data.
6. Cookies & Tracking Technologies
Our website uses cookies to:
- Enable shopping cart functionality.
- Analyze website traffic via Google Analytics.
- You can disable cookies in your browser settings.
7. Your Rights
You may:
- Request access to or deletion of your data.
- Correct inaccuracies in your profile.
- Opt out of marketing communications.
- Withdraw consent (where applicable).
To exercise these rights, contact us at [email/phone].
8. Policy Updates
We may update this policy periodically. Changes will be posted on our website with a revised "Last Updated" date.